EnergyCasino offers you professional customer service, whose staff are ready to help if you have any problems or just have a few questions. You can contact them in different ways. There are two phone numbers on the support page, one for your Malta office and one for your UK office. Alternatively, you can send them an email to firstname.lastname@example.org or send them a message using their online form. The most direct contact method is live chat. The response times are usually quick. Customer support works all week, including weekends. There is also a fairly extensive FAQ site.
EnergyCasino has many of the giants of the casino game development industry in its game offering. Novomatic, NetEnt and Microgaming are well-known software providers who have been in this business for decades and have earned their place at the top. These three developers are responsible for the casino’s wide range of games. In addition to these, Energy Casino has also used the services of some other providers. These are Wazdan, Oryx Gaming, BF Games and Edict. All games available on Energy Casino can be played immediately, provided the player has registered an account in the casino.
EnergyCasino supports a very large number of payment methods. Visa and EntroPay are the supported credit and debit cards that you can use to top up your account. For those who want to deposit via instant banking, there is the option Abaqoos, Dotpay, Giropay, iDeal, Multibanco, Przelewy24, Sofortüberweisung, Sporopay, Trustly or Euteller. You have the option to pay via Zimpler via your telephone. Supported e-wallets are Moneta.ru, Neteller, Paymenticon, Qiwi, Skrill, Skrill 1-Tap and Yandex. It is also possible to pay by bank transfer.
EnergyCasino Welcome Bonus
The € 200 bonus from EnergyCasino is a 100% bonus that practically doubles your first deposit. Then play your favorite games with € 400 and collect another 50% with another deposit. This reload bonus is only valid for the 2nd deposit and only if you have already made the first deposit and played through this bonus completely. For the first and the second bonus, if you go through our link, you don’t need an extra voucher or bonus code.
Free spins or free spins are more rare in the EnergyCasino as a pure bonus campaign. But there are tournaments where you can get free spins and other goodies. You can always find out what there are and when tournaments take place on the Actions page of the EnergyCasino. What is really cool is the VIP program. Here you can collect bonus points and reach certain levels.
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Terms and conditions
Terms and conditions
- The promotion is open to all EnergyCasino players who can lawfully place real-money wagers on the EnergyCasino website and are aged 18 years or over and only have one account open with EnergyCasino , as per the general terms and conditions found on site.
- Should EnergyCasino discover a player with multiple accounts, all winnings will become null and void.
- EnergyCasino Welcome Offer is split into two Deposit Bonuses. Customers will be able to claim only one Bonus for each deposit.
- Whilst this promotion has no end date, it is available on your first and second deposit only. It is not available on any deposit made thereafter.
- Customers can claim the EnergyCasino 100% Welcome Bonus of up to €200 (or currency equivalent) with their first deposit.
- Customers can claim the EnergyCasino 50% Reload Bonus of up to €200 (or currency equivalent) with their second deposit.
- Claiming the Welcome Bonus is not a prerequisite for claiming the Reload Bonus.
- To claim the bonus, customers need to go to the Deposit page, select their preferred payment method and tick the relevant offer before making their deposit.
- The EnergyCasino Reload Bonus will only be available to customers who have made at least one real money deposit to their EnergyCasino account.
- The minimum deposit amount is dependent on the payment provider chosen and therefore may vary. For more information please visit the Deposit page.